NYBORG STRAND® cancellation rules:
As a general rule, a customer is free to cancel their arrangements up to 60 days prior to the scheduled start date at no cost. However, there is a 90 day cancellation period for events, that occupy more than 50% of hotel capacity, (over 215 rooms), subject to a fee equal to 25% of the planned arrangement. In the event of a cancellation within the 60 days prior to the scheduled start date, a fee equal to 40% of the reserved arrangement will be charged. If the cancellation is made less than 30 days prior to the scheduled start date, a fee of 75% of the reserved arrangement will be charged.
A cancellation, which must always be made in writing, is understood to mean cancellation, reduction, shortening, relocation and other significant changes to the reservation. However, the cancellation/reduction of up to 5% of the confirmed number of delegates, may take place free of charge until the day before the start of the event. Cancellation fees /compensation is waived to the extent that the capacity in question is sold to another party.
Confirmation: All bookings are valid and binding upon receipt of written confirmation from NYBORG STRAND.
NYBORG STRAND® Terms of payment: Prices are per person and include VAT and service. (Prices are based on one common reservation and billing). Prices and fees are subject to change.
Terms of payment Business: 20 days' net from the time of the arrangement. In the event of late payment, there is an interest charge which at present amounts to 18% p.a. (1.5% per month). A reminder notice will be sent out with a reminder fee of DKK 100.00 following the due date.
The hotel accepts payment by the following credit/debit cards: Dankort, Eurocard, Mastercard, Visa, American Express and Diners.
Room reservations: Billing abroad is only accepted for payment made with a voucher. Individual invoicing will be subject to an additional invoice fee of DKK 50.00
If you have any questions on the above please feel free to contact the conference department on tel.: +45 65 15 05 51